FAQs
Are your cleaners Insured?
Yes, we have a comprehensive insurance of totalling £14 million it that covers public liability, employer liability, employee liability, product liability. Our insurance policy also covers theft and loss keys. A copy is available on request.
How much do you charge per hour?
Our hourly fee varies according to the nature of the assignment. When you contact us we ask you relevant questions and arrange a visit to conduct a free site survey. After the site survey (which we can usually conduct within 24 hours of contact) you can be guaranteed a very competitive price.
Who provides the cleaning materials and equipment?
We do. All you need to provide is access, water and power supply.
What happens if I am dissatisfied with the cleaning service?
In the very unlikely event of dissatisfaction, you only need to call our 24 hours help desk and you are guanranteed an immediate response from the area manager who would put things right. We'd also re-do the job at no cost.
When can I contact You?
You can contact us on +44 (0) 20 81234 5678. 24 hours a day, 7 days a week, and one of our controls staff would be happy to help you.
Do you clean computers and hardware?
Yes we do. You can request your hardware to be cleaned when booking a deep office clean, as part of our regular cleaning service or you can book it as a one-off. We're happy to clean computer monitors, keyboards, mouse, CPU units, fax, copiers, printers etc.
Do you provide janitorial supplies?
Yes we do. Together with the equipment and detergents needed for the cleaning process, we can supply your office with toilet paper, paper hand towels, liquid soap, bin liners, refuse sacks, dishwasher detergents, washing up liquid, kitchen rolls. Just give us a call and we will provide all your janitorial and hygiene products at a very competitive rate.
Do you clean before or after working hours?
We can clean at any time, 24 hours a day, seven days a week.
Click here for a quote
Tel: 084 4800 6806
email: info@assertioservices.com
© Assertio 2008
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